# From your product to your next customer conversation.

> Connect Facebook, Instagram and WhatsApp to your AI commerce workflow. Explore Mollkom’s official API integrations and verified Tech Provider status.

Create content from your catalog, publish through connected channels and serve customers with product context. Mollkom brings marketing and conversations into the same environment as your orders and operations.

## Your catalog starts the story

Use product information and imagery to prepare marketing content. Keep the work connected to what your store actually sells.

## Your channels carry it forward

Prepare and schedule content for connected Facebook Pages and Instagram professional accounts, with the functions enabled for each channel.

## Your conversations keep the context

Help customers discover products and get answers through connected messaging channels. Keep human oversight and your business instructions close to the work.

## One connected workflow

1. **Connect your business accounts** — Authorize the accounts and assets you want Mollkom to work with through Meta’s connection flow.

2. **Prepare and publish** — Build content from product information, review it and organize publishing across your enabled channels.

3. **Respond and follow through** — Handle product questions and continue the commerce workflow through orders, inventory and delivery.

## Official connections. A verified technical foundation.

Mollkom connects your commerce to Facebook, Instagram and WhatsApp through official APIs. Meta has verified Phitek, the operator of Mollkom, as a Tech Provider.

Verification checked: 11 October 2026

- [Tech Provider](https://developers.facebook.com/docs/development/release/access-verification/)

- [App Review](https://developers.facebook.com/docs/app-review/)

- [WhatsApp Business Platform](https://developers.facebook.com/documentation/business-messaging/whatsapp/overview)

## Before you connect

### What does verified Tech Provider mean?

Meta has verified Mollkom’s operator for the technical-provider role needed to access other businesses’ assets with their authorization. App permissions and merchant authorization remain separate requirements.

### How do connected channels support my commerce?

Your catalog gives marketing its product knowledge. Publishing brings it to your audience, and customer conversations continue with the same business context. Mollkom brings this work together with orders, inventory and delivery.

### What do I need to get started?

Create your Mollkom account, prepare your products and connect an eligible business account. During connection, authorize the assets and permissions needed for the services you want to use.

## Keep your commerce connected

- [Facebook, Instagram & WhatsApp integrations | Mollkom](https://mollkom.com/en/integrations/meta/content.md)

- [Facebook Page management, publishing & Messenger | Mollkom](https://mollkom.com/en/social-media/facebook/content.md)

- [Instagram publishing, comments & customer messaging | Mollkom](https://mollkom.com/en/social-media/instagram/content.md)

- [WhatsApp Business integration & AI customer service | Mollkom](https://mollkom.com/en/messaging/whatsapp/content.md)

[Plans and usage](https://mollkom.com/en/pricing)

[Facebook, Instagram & WhatsApp integrations | Mollkom](https://mollkom.com/en/integrations/meta)
