INSTAGRAM FOR YOUR COMMERCE

Let the product story continue in the conversation.

Give your products a consistent presence on Instagram. Prepare visual content, organize publishing and respond to questions in an environment that knows your catalog and business instructions.

Start with Mollkom Experience preview

Verified Tech Provider

JoolyooYour next collection

Your next collectionessence Always on Taupe

A new signature for your everyday moments. Discover the details that make it yours.

Ready for your review

Illustrative preview using a product from Joolyoo, Mollkom’s own pilot store.

Make the connection work for your business

Create from your catalog

Turn product imagery and details into content for collections, launches and seasonal offers, with AI assistance and your final review.

Plan a consistent presence

Prepare and schedule supported content for your connected professional account. Available publishing formats depend on the account and enabled service.

Answer with useful product knowledge

Bring Instagram comments and messages into your customer-service workflow. Help customers compare products and understand the details that matter.

Your commerce, behind every interaction.

A product story, ready for the feed.

Product information, imagery and business instructions give your content and customer service a shared starting point.

The image draws attention. The product information answers the next question. Your commerce environment keeps the two connected.

Explore the workflow

essence Always on Taupe — Joolyoo — Illustrative preview using a product from Joolyoo, Mollkom’s own pilot store.

Instagram

One connected workflow

Start with Mollkom

01
Connect a professional account
Authorize an eligible Instagram account through the supported connection flow and grant the required permissions.
02
Shape the product story
Prepare the visual and caption together, review the result and organize when it will be published.
03
Follow the customer’s interest
Use product context when handling comments and messages, with your business instructions guiding the assistance.

Verified Tech Provider

Official connections. A verified technical foundation.

Mollkom connects your commerce to Facebook, Instagram and WhatsApp through official APIs. Meta has verified Phitek, the operator of Mollkom, as a Tech Provider.

Meta documentation

Before you connect

What type of Instagram account do I need?

Use an eligible Instagram professional account. Specific capabilities and connection requirements depend on the account type and the Meta login flow used.

How does Mollkom help with content and customer conversations?

Prepare and schedule content for your connected professional account, manage comments and messages, and use available insights to guide your next content decisions. Your product knowledge stays close to the work.

Can I review content and guide customer replies?

You can review prepared content and set business instructions for the assistance used in customer conversations. Product knowledge and the services enabled for your account determine the available workflow.

Prepare. Review. Publish.

Facebook

Connect your Facebook Page to Mollkom. Prepare and schedule posts, manage comments and Messenger conversations, and bring customer engagement into commerce.

Explore the integration

Conversations with context

Connect WhatsApp Business Platform to Mollkom for product-aware customer service, business messaging and commerce conversations through the official API.

Explore the integration

CONNECTED COMMERCE

Give every customer conversation the context of your business.

Prepare products, create demand and follow through on orders in one AI-powered commerce environment.

Start with Mollkom Plans and usage

Create your account, then connect the services your business needs.

Choose your language

Let the product story continue in the conversation.