How can we help you?

Sign up for a free account and follow onboarding: store name, business type, and logo. AI can generate a professional logo. The full flow usually takes under 5 minutes.

No. The platform is simple with a fully Arabic UI, clear steps at every stage, and AI help for descriptions, logos, and setup.

You can launch a store ready for orders in under 10 minutes, including account creation, AI logo, first products, and payment methods.

AI can create logos, write marketing descriptions, suggest store names, generate promo banners, and surface performance tips.

Yes. The free plan includes one store, up to 10 products, and 50 orders per month. Upgrade anytime for more capacity and features.

In the dashboard go to Products, click add new, enter name, price, description, and images. AI can draft a professional description in one click.

It depends on your plan: free 10, basic 100, professional 5,000, enterprise up to 50,000. Upgrade anytime.

Yes. Create parent and child categories so customers can browse and find products faster.

Enter a product name and basics; AI writes marketing copy, suggests keywords, and helps SEO visibility.

Yes. Track stock per product, get low-stock alerts, and manage variants (colors, sizes) with separate quantities.

Enable COD, cards (Visa, Mastercard), and bank transfer. Toggle methods in store settings.

Settlements run on a schedule to your registered bank account. Track balance and payouts in the Wallet section.

Most plans use a flat monthly subscription without sales commission so you keep your margin. See the pricing page for details.

Yes. Traffic uses SSL and we follow PCI DSS practices. We do not store full card data on our servers.

Yes. Choose from 30+ currencies including SAR, AED, EGP, USD, and more.

In store settings open Shipping: zones, rates, free shipping thresholds, and delivery estimates.

Yes. Integrate local and international carriers for faster delivery and tracking.

With supported carriers customers receive tracking numbers. You can also update order status manually to notify buyers.

Yes: store-wide, above a minimum order, or for selected regions — all configurable in shipping settings.

Four tiers: free ($0), basic ($9.99/mo), professional ($29.99/mo), enterprise ($99.99/mo), each with different limits.

Upgrade anytime under Subscription in the dashboard. Proration applies for the remaining period.

Yes. Your store stays active until the paid period ends, then moves to the free plan while keeping your data.

Annual billing saves about two months versus paying monthly. Switch billing cycle in subscription settings.

Yes on professional and above. Without a custom domain you use a subdomain like mollkom.com/store/your-store.

Store settings > Domain: enter your domain, add the DNS records at your registrar, activation usually within 24-48 hours.

Yes. Every store gets free SSL automatically for subdomain or custom domain.

No. Keep the domain at your current registrar and point DNS to Mollkom.