Where can I find subscription status?
Open Store Plan under Finance. The page displays your active plan, status, subscription duration, usage metrics, and available plans. Never assume auto-renewal based solely on the plan name; check the subscription cycle description and status displayed in your account.
Steps to compare plans
- Review your current plan and its expiration date.
- Check your usage for products, orders, and storage.
- Select monthly or annual views for comparison.
- Review features, unit allocations, and expiration terms.
- Before choosing a plan, verify the amount and billing frequency on the final confirmation screen.
Example from Joolyoo
The account showed an admin-managed fixed-term subscription that does not renew automatically. This does not imply that all subscriptions operate identically. Rely on your account details for period and billing cycle, rather than dates or prices captured in an earlier screenshot.
How do plan unit allowances work?
The displayed plans indicate that monthly allowances are valid only during the paid usage month and do not roll over, whereas purchased top-up units remain distinct. Review active breakdown details and credit sources rather than assuming a single expiration date across all units.
What if payment is completed but the feature remains inactive?
Check your payment history, plan status, and the specific store for which the purchase was made. Do not retry the subscription before reconciling the prior transaction. Share the payment reference and feature description with support without including card numbers or verification codes; an invoice alone does not prove full entitlement activation.