Why do categories matter?
Categories help shoppers browse related items smoothly while keeping your catalog structured and cohesive. Go to Operations > Categories and search for existing names before creating new ones. Duplicating names fragments products across identical groups and makes store navigation frustrating.
How do I add a category?
- Click Add Category.
- Enter the name, and review the localized Arabic title and URL slug suggested by the form.
- Add a description and category image if needed.
- Select a parent category, or leave it blank to create a top-level category.
- Verify the activation status, save, and check the category tree alongside assigned products.

Practical example from Joolyoo
The screen illustrates "Personal Care" containing "Skincare", which branches into specialized subcategories. Search for "Sunscreen" first before accidentally creating a duplicate. Straightforward names based on product type or use case improve navigation far better than cramming multiple search keywords into a single title.
When should I recount categories or run an import?
Recounting helps refresh displayed item totals. Importing categories from products draws directly from existing catalog records; audit product titles and category assignments beforehand to prevent redundant branches. Reorganizing your category tree will not automatically reassign products to new groups.
How do I verify the final result?
View the category on your storefront to verify associated products, imagery, and naming across all enabled languages. An inactive category is not the same as an empty one. If product counts differ from expectations, review product publication statuses, category links, and applied filters before deleting any category.